Frequently Asked Questions
AssetTrackr is a web application designed to help businesses manage their assets efficiently. It allows you to track assets, schedule maintenance, generate reports, and assign jobs to individual users.
To sign up, click the 'Sign Up' button on the homepage. You'll need to provide your email address and create a password. Once registered, you'll receive a confirmation email to activate your account. Once your account is activated, you'll be able to login and use the service. You will be guided from the User dashboard after you log in.
Go to the Assets section in the dashboard, click 'Add Asset', and fill in the required details like asset name, type, location, and purchase date.
Yes, you can assign an asset to multiple users by selecting them in the assignment section when adding or editing an asset.
Navigate to the Maintenance tab, select the asset, and click 'Schedule Maintenance'. Choose the date and type of maintenance.
AssetTrackr offers reports on asset utilization, maintenance history, depreciation, and inventory status. Access them via the Reports section.
In the Reports section, select the report you want, then click 'Export' to download as CSV or PDF.
Currently, AssetTrackr is web-based. Mobile access is available via any browser on your device.
AssetTrackr uses industry-standard encryption (TLS 1.2+) and regular security audits to protect your data.
Yes, go to Settings > Asset Fields to add, remove, or modify fields.
User accounts are free and always have a free "Personal" organization. Also, users can create or join organizations. It is the organizations that are charged according to the number of users and assets as shown in the pricing chart on the Home page.
Click 'Forgot Password' on the login page, enter your email, and follow the instructions in the email.
Email support@assettrackr.com or use the 'Contact Us' form in the footer.
This is on our roadmap. We intend to add support integrations with Google Calendar, NextCloud services, and messaging services (Telegram, Signal, Slack, etc.).
In the asset details, select 'Dispose' and fill out the disposal form.
Edit the asset, change the department in the assignment section, and save.
Yes, check the Help Center for video tutorials and documentation.
Go to the asset's page and click 'Edit' to update details like location or status.
We guarantee a 99% uptime.
Add insurance details in the asset's insurance section under 'Edit Asset'.
Yes, set up alerts for maintenance due, asset expiration, or low inventory in Settings > Alerts. You will also see daily, weekly, and monthly maintenance/job schedule in the dashboard of your organization.
Automatic asset depreciation will be calculated based on age, known usage (condition), and maintenance performed.